Privacy Policy

Security & Privacy Policy

We know that you trust us with your personal information, and we take the privacy of our customers seriously. Your personal information is used for internal purposes, such as confirming and tracking your order, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Mason Row.


Information Sharing

Email: When you sign up to receive emails from Mason Row we send regular communication regarding new merchandise, events, or other Mason Row news. Your e-mail address is never shared or sold to third parties.

To opt out: To remove yourself from our email list, please notify our customer service team via e-mail or remove yourself directly from the Constant Contact e-mail we sent you.

Cookies: As a website visitor, small amounts of data are stored on your computer, which help us improve our site and make it easier for you to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.


Secure Shopping

This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

In addition, Mason Row does not store credit card number information. When ordering online, this information is sent directly to the authorizing banks and cannot be seen or retrieved by any of the Mason Row personnel.

Please note: Email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.


Privacy Policy Updates

Mason Row reserves the right to change or modify this policy at any time by posting the revised policy on our website, effective immediately. We encourage you to review our Privacy Policy whenever you purchase products from us or use our website.



If you have any questions regarding our Privacy Policy, please contact us:

Phone: 1.844.832.0165 or 216.615.8036
Mason Row Customer Service
3110 Payne Ave
Cleveland, OH 44114
Hours: Monday through Friday: 9am-5pm EST